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Alliance iS HPLC Systems User Guide
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General information

Contacting Waters

Contacting Waters
Topic LCI-USG-0016, Last Updated 11/08/2024

Contact Waters with technical questions regarding the use, transportation, removal, or disposal of any Waters product. You can reach us through the Internet, telephone, fax, or conventional mail.

Contact method Information
www.waters.com The Waters website includes contact information for Waters locations worldwide.
iRequest

iRequest is a secure Web service form that allows you to request support and service for Waters instruments and software or to schedule a planned service activity. These types of support and services may be included as part of your maintenance plan or support plan. You may be charged for the requested service if you do not have appropriate plan coverage for your product.

Note: In areas managed by authorized distributors, iRequest may not be available. Contact your local distributor for more information.
Local office contact information

For worldwide locations, telephone, fax, and conventional mail information is available at the Local Offices website.

Corporate contact information

Waters Corporation

34 Maple Street

Milford, MA 01757

USA

From the USA or Canada, phone 800-252-4752.

Need Help? Connect with a Waters expert. 

Create Support Request

To avoid risk of personal injury and to prevent damage to laboratory equipment, always operate your Waters products in accordance with the applicable operational and safety information, your organization’s standard operating procedures, and local regulations.

Refer to the English version of this page for the latest information.

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